Shipping policy
Shipping Policy
Where we ship
We ship worldwide, and shipping is free on every order.
Processing time
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed.
Delivery time
Once shipped, orders usually arrive within 7–15 business days. During the holiday season, carriers handle very high volumes, so occasional delays can happen. Delivery times are estimates and are not guaranteed.
Ordering an advent calendar?
We recommend ordering as early as possible so your countdown is ready in time. We cannot guarantee delivery by a specific date, including December 1st or Christmas.
Tracking
As soon as your order ships, we'll email you a tracking number so you can follow your package. Tracking may take a few days to update after the label is created.
Shipping address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or damaged packages
If your order hasn't arrived within the estimated time, or arrives damaged, please contact us through our Contact page with your order number and we'll make it right.